Contact us by Email or Telephone
We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
Telephone: (330) 347-8467
Monday to Friday 8am to 5pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.
Fax: (888) 834-8956
Address: 8192 Palmer Road, West Salem, OH 44287
For service inquiries or assistance:
For customer support or assistance:
For website information or problems:
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
Please send any specific information about your request so we can respond quickly: